Utilities
Plus
Ocius' Utilities Plus represents an innovative,
easy to deploy system for processing, paying and consolidating a
property's recurring utility bills. Ocius' leading-edge solution
offers property owners and managers, the following:
- Pay all utilities, including electric, gas, water, and
telephone from one consolidated, payables program.
- Recovers vacant unit charges to help reimburse costs when
tenants have not promptly transferred their utility service after
moving in
- Comprehensive analysis of all energy use and costs, via easy to
establish, user-defined parameters
- Ability to collect and report on benchmark data
- Sophisticated reporting with more than 100 standard
reports
Client Benefits
Ocius' Utilities Plus delivers the following
bottom-line client benefits:
- Eliminates the creation, mailing and tracking of checks to
multiple utility providers
- Ocius identifies overcharges or inaccurate bills and contacts
the utility to resolve the issue
- Elimination of late fees
- Integrates with Ocius'Convergent Billing Service
- Vacant unit cost recovery through resident chargeback
- 7x24, web-based access for clients to generate reports, review
statements, and research archival data
Customer Service Enhancements
Ocius' Utilities Plus seasoned team of customer
service professionals can deliver the following advantages:
- Outsourcing of bill dispute services
- Diligent follow-up on investigating questionable bill charges,
driving to rapid, efficient resolutions
- Greater reliability and consistency with resident bills and
related documentation