Utilities
Express

Ocius' Utilities Express represents an innovative, easy to deploy system for receipting, processing, and consolidating a property's recurring utility bills. Ocius' leading-edge solution offers property owners and managers, the following:

• Recovers vacant unit charges to help reimburse costs when tenants have not promptly transferred their utility service after moving in
• Comprehensive analysis of all energy use and costs, via easy to establish, user-defined parameters
• Ability to collect and report on benchmark data
• Sophisticated reporting with more than 100 standard reports

Client Benefits

Ocius' Utilities Express delivers the following bottom-line client benefits:

• You control the actual payment of the utility bill
• Ocius identifies overcharges or inaccurate bills and contacts the utility to resolve the issue
• Elimination of late fees
• Integrates with Ocius' Convergent Billing Service
• Vacant unit cost recovery through resident chargeback
• 7x24, web-based access for clients to generate reports, review statements, and research archival data

Customer Service Enhancements

Ocius' Utilities Express seasoned team of customer service professionals can deliver the following advantages:

• Outsourcing of bill dispute services
• Diligent follow-up on investigating questionable bill charges, driving to rapid, efficient resolutions
• Greater reliability and consistency with resident bills and related documentation